Frequently Asked Questions
Kombucha
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Kombucha, or fermented tea, has been around thousands of years. When properly brewed it is a delicious, slightly fizzy and refreshing soft drink that is low in sugar and naturally contains probiotics and healthy organic acids.
Kombucha is made using four simple ingredients: tea, water, sugar and a SCOBY: Symbiotic Culture Of Bacteria and Yeast. During fermentation, the yeasts consume the sugar and produce alcohol, then the bacteria consume this alcohol to produce the acids that give kombucha its tangy flavour.
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Raw and unfiltered kombucha like ours is full of live cultures which support gut health and aid digestion.
Kombucha also naturally contains acetic acid, which is great for boosting energy and lowering blood sugar levels. As kombucha is brewed from tea, it is full of antioxidants.
Learn more about the benefits of drinking kombucha.
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Yes, but only trace amounts – less than 0.5% abv. As it is such a small amount it is categorised as non-alcoholic.
Read more about the amount of alcohol in kombucha.
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Our kombucha is completely unfiltered and it is completely normal for it to contain bits of beneficial yeast and bacteria. Drink unfiltered, good brews have bits.
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Our kombucha is unpasteurised and raw and will start fermenting again if kept out of the fridge.
To preserve the quality and ensure pressure doesn't build in the bottle, you must keep your kombucha cold.
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Yes, kombucha is brewed from tea, a source of caffeine (each bottle contains a similar amount to a cup of tea).
Learn more about caffeine in kombucha.
Subscription
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Yes, of course.
All kombucha subscriptions can be managed through the customer portal. You can cancel, pause or adjust your subscription at any time.
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Subscription orders are processed just like any other online purchase. You can checkout using your preferred payment method, and all subsequent orders are processed via the same method.
If you need to update your payment method, you can do so at any time through the Customer Portal.
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Subscription orders are processed automatically every month from the original order date.
We aim to deliver within three working days from when your order is placed. Click here to read our Delivery Terms & Conditions.
Shipping & Delivery
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We aim to deliver within three working days from when you place your order.
For more information please see our Shipping Policy.
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Delivery is free for all UK Mainland addresses, £5 for deliveries to Northern Ireland.
For more information please see our Shipping Policy.
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Unfortunately not, we currently only ship to the majority of mainland UK.
For more information please see our Shipping Policy.
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Yes! Our kombucha is bottled in 330ml glass bottles and packaged in cardboard boxes only.
For more information please see our Shipping Policy.
